General conditions of use



General conditions of use

31d rue de Delle 68210 DANNEMARIE

Tél.:  +33 3 89 07 05 60

Fax.:  +33 3 89 07 78 77

Mail: contact@alsace-cst.fr

Definitions

Customer: any professional or capable individual within the meaning of articles 1123 and following of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.
Services: http://alsace-cst.fr/ makes available to Customers :

Content: All the elements constituting the information on the Site, in particular texts – images – videos.

Customer information: Hereinafter referred to as “Information (s)” which corresponds to all personal data that http://alsace-cst.fr/ may hold for the management of your account, for customer relationship management, and analysis and statistical purposes.

User: Internet user logging on, using the aforementioned site.

Personal information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies” (article 4 of law no. 78-17 of 6 January 1978).

The terms “personal data”, “person concerned”, “subcontractor” and “sensitive data” have the meaning defined by the General Regulations on Data Protection (RGPD: n° 2016-679).

1. Presentation of the website.

According to Article 6 of Law 2004-575 of 21 June 2004 on confidence in the digital economy, users of the http://alsace-cst.fr/ website are informed of the identity of the various parties involved in its creation and monitoring:

Owner: SAS Alsace CST Share capital of €130,000 VAT number: FR10539233346 – 3 impasse Charlemagne 68210 DANNEMARIE
Publication manager: Suleyman CANDAN – contact@alsace-cst.fr
The person responsible for publication is a natural person or a legal entity.
Webmaster : Suleyman CANDAN – contact@alsace-cst.fr
Hosting : ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer: Suleyman CANDAN – contact@alsace-cst.fr

 
2. General conditions of use of the site and the services offered.

The Site is an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way re-use, transfer, or exploit for his own account all or part of the elements or works on the Site.

The use of the http://alsace-cst.fr/ website implies complete acceptance of the general terms and conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the http://alsace-cst.fr/ site are therefore invited to consult them regularly.

This website is normally accessible to users at all times. However, http://alsace-cst.fr/ may decide to interrupt it for technical maintenance, in which case it will endeavor to inform users in advance of the dates and times of the intervention. The website http://alsace-cst.fr/ is regularly updated by http://alsace-cst.fr/ responsible. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible to become acquainted with them.

3. Description of the services provided.

The purpose of the website http://alsace-cst.fr/ is to provide information concerning all of the company’s activities. http://alsace-cst.fr/ endeavors to provide information on the http://alsace-cst.fr/ website that is as accurate as possible. However, it may not be held liable for omissions, inaccuracies, and shortcomings in updating, whether caused by itself or by third-party partners who provide it with this information.

All the information indicated on the http://alsace-cst.fr/ website is given for information purposes only and is subject to change. Furthermore, the information on the http://alsace-cst.fr/ website is not exhaustive. It is subject to modifications that have been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. Also, the user of the site undertakes to access the site using recent, virus-free equipment and with the latest-generation, up-to-date browser The http://alsace-cst.fr/ site is hosted by a service provider on the territory of the European Union by the provisions of the General Regulation on Data Protection (RGPD: no. 2016-679).

The objective is to provide a service that ensures the best possible rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance, improvement of its infrastructures, failure of its infrastructures, or if the Services generate traffic deemed abnormal.

http://alsace-cst.fr/ and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephone equipment, particularly due to network congestion preventing access to the server.

5. Intellectual property and counterfeits.

http://alsace-cst.fr/ is the owner of intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorization of http://alsace-cst.fr/.

Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted by the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.

http://alsace-cst.fr/ acts as the publisher of the site. http://alsace-cst.fr/ is responsible for the quality and truthfulness of the Content that it publishes.

http://alsace-cst.fr/ cannot be held responsible for direct and indirect damage caused to the user’s equipment when accessing the http://alsace-cst.fr/ website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4 or from the appearance of a bug or incompatibility.

http://alsace-cst.fr/ can also not be held liable for indirect damage (such for example loss of business or loss of opportunity) resulting from the use of the http://alsace-cst.fr/ website. Interactive spaces (possibility of asking questions in the contact space) are available to users. http://alsace-cst.fr/ reserves the right to delete, without prior notice, any content deposited in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, http://alsace-cst.fr/ also reserves the possibility of calling into question the civil and/or criminal liability of the user, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photograph, etc.).

7. Management of personal data.

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 6 August 2004, and the General Regulations on Data Protection (RGPD: n° 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected in the context of the creation of the User’s personal account and his browsing on the Site, the person responsible for processing Personal Data is Alsace CST. http://alsace-cst.fr/est represented by Suleyman CANDAN, its legal representative.

As the person responsible for processing the data it collects, http://alsace-cst.fr/ undertakes to comply with the legal provisions in force. In particular, it is incumbent on the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the time of collection of their consent, with full information on the processing of their personal data and to maintain a register of processing that complies with reality. Whenever http://alsace-cst.fr/ processes Personal Data, http://alsace-cst.fr/ takes all reasonable steps to ensure the accuracy and relevance of the Personal Data concerning the purposes for which http://alsace-cst.fr/ processes them.

7.2 Purpose of the collected data

http://alsace-cst.fr/ may process all or part of the data:

to enable browsing on the Site and the management and traceability of the services ordered by the user: connection and Site use data, invoicing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash), etc.
to improve navigation on the Site: connection and usage data
to carry out optional satisfaction surveys on http://alsace-cst.fr/: email address
to carry out communication campaigns (SMS, email): telephone number, email address

http://alsace-cst.fr/ does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

 

7.3 Right of access, rectification, and opposition

By the European regulations in force, Users of http://alsace-cst.fr/ have the following rights:

right of access (Article 15 of the RGPD) and rectification (article 16 of the RGPD), updating, completion of Users’ data right to block or delete Users’ personal data (article 17 of the RGPD), when they are inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or storage is prohibited
the right to withdraw consent at any time (Article 13-2c RGPD)
right to limit the processing of Users’ data (Article 18 RGPD)
right to object to the processing of Users’ data (Article 21 RGPD)
the right to the portability of the data provided by the Users, when these data are subject to automated processing based on their consent or a contract (Article 20 RGPD)
the right to determine the fate of Users’ data after their death and to choose to whom http://alsace-cst.fr/ shall (or shall not) communicate their data to a third party that they have previously designated

As soon as http://alsace-cst.fr/ becomes aware of the death of a User and in the absence of instructions from him, http://alsace-cst.fr/ undertakes to destroy his data, except if their conservation proves necessary for probative purposes or to meet a legal obligation.

If the user wishes to know how http://alsace-cst.fr/ uses his Personal Data, to ask for them to be rectified or to oppose their processing, the User may contact http://alsace-cst.fr/ in writing at the following address

Alsace CST – DPO, Suleyman CANDAN
3 impasse Charlemagne 68210 DANNEMARIE.

In this case, the User must indicate the Personal Data that he/she would like http://alsace-cst.fr/ to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on http://alsace-cst.fr/ by law, in particular about the conservation or archiving of documents. Finally, Users of http://alsace-cst.fr/ may complain about the control authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

 

7.4 Non-disclosure of personal data

http://alsace-cst.fr/ will not process, host, or transfer the Information collected about its Customers to a country outside the European Union or recognized as “unsuitable” by the European Commission without informing the Customer in advance. However, http://alsace-cst.fr/ remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees about the requirements of the General Regulation on Data Protection (RGPD: n° 2016-679).

http://alsace-cst.fr/ undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to http://alsace-cst.fr/’s attention, http://alsace-cst.fr/ must inform the Customer as soon as possible and inform him/her of the corrective measures taken. Furthermore, http://alsace-cst.fr/ does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of http://alsace-cst.fr/ and subcontractors (service providers), exclusively to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of http://alsace-cst.fr/ Users are mainly our customer service agents.

8. Notification of incidents

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the http://alsace-cst.fr/ website is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any way whatsoever to third parties. Only in the event of the purchase of http://alsace-cst.fr/ and its rights would it be possible to transmit the said information to the potential purchaser, who would in turn be bound by the same obligation to keep and modify the data about the user of the http://alsace-cst.fr/ site.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, http://alsace-cst.fr/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and password.

When processing Personal Data, http://alsace-cst.fr/prend takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks “cookies” and internet tags

A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way liable to damage the User’s terminal.

http://alsace-cst.fr/ is likely to process the User’s information concerning his visit to the Site, such as the pages consulted and searches carried out. This information enables http://alsace-cst.fr/ to improve the content of the Site and the User’s browsing.

Cookies facilitate navigation and/or the provision of the services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his browser software so that acceptance or rejection of Cookies is offered to him from time to time before a Cookie is likely to be saved in his device. http://alsace-cst.fr/ informs the User that, in this case, not all the functions of his browser software may be available.

If the User refuses to save Cookies in his terminal or browser, or if the User deletes those saved, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when http://alsace-cst.fr/ or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

Where applicable, http://alsace-cst.fr/ declines all responsibility for the consequences linked to the deteriorated functioning of the Site and any services offered by http://alsace-cst.fr/, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for http://alsace-cst.fr/ to record or consult the Cookies necessary for their functioning due to the User’s choice. The configuration of each browser is different for the management of Cookies and the User’s choices. It is described in the browser’s help menu, which will make it possible to find out how the user can modify his or her wishes about Cookies.

At any time, the User may choose to express and modify their wishes regarding Cookies. http://alsace-cst.fr/ may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on http://alsace-cst.fr/’s Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on http://alsace-cst.fr/’s Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit Cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only deposited on your terminals if you consent to them by continuing to browse the Website or mobile application of http://alsace-cst.fr/. At any time, the User may nevertheless revoke his consent for http://alsace-cst.fr/ to deposit this type of cookies.

Article 9.2. INTERNET TAGS

http://alsace-cst.fr/ may occasionally use Internet tags (also known as “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site and on the various pages of the Site.

This technology enables http://alsace-cst.fr/ to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for http://alsace-cst.fr/, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the http://alsace-cst.fr/ site is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Mulhouse. Definitions

Customer: any professional or capable individual within the meaning of articles 1123 and following of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.

Services: http://alsace-cst.fr/ makes available to Customers:

Content: All the elements constituting the information on the Site, in particular texts – images – videos.

Customer information: Hereinafter referred to as “Information (s)” which corresponds to all personal data that http://alsace-cst.fr/ may hold for the management of your account, for customer relationship management, and analysis and statistical purposes.

User: Internet user logging on, using the aforementioned site.

Personal information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies” (article 4 of law no. 78-17 of 6 January 1978).

The terms “personal data”, “person concerned”, “subcontractor” and “sensitive data” have the meaning defined by the General Regulations on Data Protection (RGPD: No. 2016-679).